Brent's dashboard

Brent replied on August 19, 2009 20:18 to the problem "blog rss feed compatibility and errors" in Yola:

Hi Toby,

Your best option for improving your blog feed is by formatting your blog posts in accordance with W3C recommendations. This would address the "style attribute contains potentially dangerous content" warning mentioned in your original message. Be careful not to paste content directly from Microsoft Word as this often contains invalid content. You can find some helpful hints in this tutorial.

You unfortunately cannot address the remaining improvements yourself. The feed generator itself will have to be modified. We want to ensure the best possible interoperability for your Blog RSS so I will log these as potential improvements.

Thanks for your feedback.

Brent replied on August 19, 2009 15:42 to the idea "Script Widgets & Link Options" in Yola:

Hi Lee,

Thank you for these suggestions.

Some questions about your first point:

1) "Fade-shows" - Would a slide show image gallery widget be a solution to this or did you have something else in mind?

2) "Floating tooltips" - I think I know what you mean but could you give me a little more information about how you would like to see this used?

3) "Image opacity" - We have been experimenting with variably opaque PNGs and have been able to achieve some cool effects in some of the new Styles that we are developing. I'd love to hear how you would like to see us using image opacity?

I completely agree with your second point, this is something that we want to do as soon as possible. The ability to create and link to bookmarks is something that we want to do at the same time.

Thanks again for the feedback - Brent

Brent replied on July 25, 2009 15:49 to the problem "new sitebuilder not wanting to work" in Yola:

Hi Alex,

What code snippet did this happen with or does it happen regardless of what code you insert?

Brent replied on June 12, 2009 22:44 to the problem "Cannot get to the builder" in Yola:

Hi Peter,

Apologies for the inconvenience.

I have taken a look and cannot see any obvious errors. Response times are quick and I have no problem accessing the website or sitebuilder.

Please let me know if you are still experiencing this problem.

Brent replied on April 24, 2009 22:00 to the question "Can you host your own blog on your own server?" in Yola:

Hi Ron,

Yes, you are able to do this as long as your host supports php 5.2.x as well as Sqlite3. Detailed installation instructions can be found in the root of the downloaded zip file. See the README.txt file.

I however agree with Emmy's reasons for rather hosting your site with Yola if possible.

A comment on the question "Delays on Yola" in Yola:

Hi Boomer,

We have implemented a number of performance improvements to the SiteBuilder. There will be improvements to both the SiteBuilder and your published sites in the near future. I'm glad that you noticed the difference! – Brent, on April 24, 2009 18:25

Brent replied on April 24, 2009 18:01 to the idea "Wrap text around images within blog entries?" in Yola:

Hi Patrik,

Thanks for this suggestion. We recently released similar functionality for the Text Widget. Next we'll implement this for the Blog Post Editor.

Brent replied on April 09, 2009 23:10 to the question "Delays on Yola" in Yola:

Hi All,

We have made some changes to improve the response time of the SiteBuilder. Our monitoring service shows early signs that performance has improved to some degree.

We will continue to work on improving the overall response of both the SiteBuilder and published sites.

Brent replied on March 10, 2009 07:46 to the question "Quantcast synthasite network link? Why do I have one?" in Yola:

Hi Will,

Quantcast is an analytics tool that SynthaSite uses to measure traffic across all of the sites that it hosts. You can read more about it here: http://www.quantcast.com/docs/display...

I had a look at your site and the only 404 error I could find was unrelated to Quantcast. Could you tell me more about the 404 error message that you see in Google? Which Google service is returning this message to you?

Brent replied to "Script running makes browser run slowly", but it was removed. see the change log

Brent replied on December 27, 2008 18:29 to the question "Script running makes browser run slowly" in Yola:

Hi Ayhan,

This sounds frustrating. There could however be any number of causes for this issue. Could you share a link to the problematic page? I'd like to see if I can help.

Brent replied on July 20, 2008 01:20 to the question "i can't seem to bring up the site i just published...anyone know why?" in Yola:

Hey Laurie,

I can see the problem that you are experiencing and I hope that I can help.

Did you by any chance delete your index page? SynthaSite automatically maps the index page to the root of your domain. The webserver will not know which page to serve if the index page is not there.

If this is the case, just create a new index page from the Site Manager screen. If not, please let me know so that I can continue assisting you.

Brent replied on July 16, 2008 23:42 to the problem "theres a placeholder page instead of my home page that I made." in Yola:

Hello Aechman,

I can imagine how frustrating this must be and for that I apologize. In order to assist you I am going to need some information.

Firstly, what is the address of your site? I would like to take a look at what is going wrong.

Brent replied on July 09, 2008 20:52 to the question "is it possible to add pogAds ad network on my site ?" in Yola:

This should be possible as long as you can copy and past the pogad embed code into an HTML widget. I can confirm this for you if you give me an example of the embed code.

Brent replied on June 25, 2008 17:09 to the problem "Header issue with Red Planet template" in Yola:

Hey Bengo,

We want to save you the sweat of having to update all 125 of your pages manually, so we have run an update on your site that should restore your original banner image.

Please let us know if you are happy with the change.

Brent replied on June 13, 2008 20:30 to the question "Chow to contact SynthaSite?" in Yola:

Hey Josh,

You can address partner inquiries to contact@synthasite.com.

Brent replied on June 12, 2008 20:12 to the question "Unable to add text" in Yola:

Great! Thanks for letting me know.

Brent replied on June 12, 2008 19:57 to the question "Unable to add text" in Yola:

Hey KKC,

I'm glad that you can now add text. Now we need to figure out what is going wrong when you publish!

Could you tell me what happens when you publish, is there an error message? Please try to publish again and send me any error message that you see.

Brent replied on June 08, 2008 20:31 to the problem "website disappeared" in Yola:

Hey Raquel,

Could you try to republish your website and let me know if the problem persists? I'll investigate from my side and let you know what I find.

Brent replied on June 06, 2008 19:40 to the question "Need help with my domain" in Yola:

Hey Tim,

I'm glad that your domain is working. I'll look into why you get an "invalid" message. Thanks for reporting this.

Good luck with your site. I see that you have put quite a bit of effort into it and I must say that it is looking great!