jeanette cooper's dashboard

I paid for a domain name: jeanettecooper.org and started building my web site, but now after I sign in, I am unable to access it to add to the site. When I tried to bring up the site, it gave me a readout that said I was for bidden. Can you refund my money for the domain name since I am unable to build a site where I can use it? Otherwise, can you help me access my site?

Thanks,
Jeanette cooper