Marije's dashboard

Marije replied on November 20, 2009 11:47 to the idea "Global changes" in Yola:

Hi Randy,

I absolutely agree! This is definitely something that would be useful to have in Yola particularly with things like Google Analytics, favicons, template features you've added etc.

Our product development team is aware of this request and I will forward it to them.

Marije replied on November 20, 2009 10:12 to the question "Adding an Amazon widget for mp3's?" in Yola:

Hi Kimberley,

The Amazon code should be able to be added to your site without any problems. Would you be able to post the code here so that we can take a look? Remember to copy and paste it all - if you leave off a section, it will cause problems.

When pasting your code here, please wrap it in <!-- and --> (eg. <!-- HTML code -->)

Could you also post your site's URL?

A comment on the question ".htaccess issue" in Yola:

Hi John,

I'm forwarding your request to Stefan and Emmy to help you (they're currently offline). Apologies for the delay! – Marije, on November 20, 2009 10:08

Marije replied on November 20, 2009 09:57 to the question "I believe this went unanswered last time I asked. Is it possible to make an entire widget a clickable link?" in Yola:

Hi Donald,

I've tried search for an answer for you on Google with no luck. Hoping that an HTML expert around will help you!

Marije replied on November 19, 2009 19:16 to the question "My page wont show up when I type the address in." in Yola:

Hi Josiah,

Did you remember to click on "Update my Site" after making changes to your site?

Please could you post your site's URL so that we can take a look at the problem.

A comment on the problem "My Index page wont load at all! Help please!" in Yola:

Glad to hear it! We have a great tutorial that explains images a bit more: http://www.yola.com/customer-support/.... Sometimes it's better to edit the image size on your PC before uploading it to Yola and different image dimensions and pixel-size specifications can result in a different quality pic. – Marije, on November 19, 2009 17:06

Marije replied on November 19, 2009 16:48 to the question "payment option on yola" in Yola:

Hi mkbi28,

Are your goods digital? If so, you can integrate with Payloadz: http://cs.yola.com/index.php?pg=kb.pa...

What other payment option do you want to use? Can you give us more detail so that we can look for more information?

A comment on the problem "My Index page wont load at all! Help please!" in Yola:

Hi Sister,

The picture on your homepage is not too big and it downloads relatively fast. It may help to reduce a little more and you can do this by editing your picture in Picnik:
1. Click on the "File Manager" button, select the image you would like to edit and click on the "Edit" button in the dialogue box of the File Manager.
2. You will be taken through to the Picnik website, it may take a while to load (it's worth the wait!)
3. Once Picnik's open, adjust your image to your liking.
4. When you've finished editing your picture in Picnik, click on "OK" so that the change takes effect and then click on the yellow "Save to Yola" button on the top right.
5. Your newly edited picture will replace the picture you originally uploaded.

I'm not sure what you mean by a workaround for getting into the site builder? The only way to edit your site is to login through www.yola.com... – Marije, on November 19, 2009 15:37

Marije replied on November 18, 2009 17:48 to the problem "Updating site...doesn't stop saying loading." in Yola:

Hi there,

Are you perhaps using Google Chrome as your browser? Please note that Chrome is not currently one of our supported browsers (http://www.yola.com/customer-support/...). We hope to add support for Chrome in future. Could you try to update your site from Firefox (recommended), Internet Explorer or Safari.

You could also try updating Chrome to the latest version as some users report that they are able to publish successfully from the latest version.

If this does not solve your problem, or if you are not using Chrome, please let us know what your website address is so that we can take a look.

Marije replied on November 18, 2009 14:55 to the question "images on google, yahoo ext" in Yola:

Hi Joshua,

Have you done any work on your site that help it to be listed and ranked highly on search engines? If not, then this information will help you:

1. We have a series of short SEO Tutorials which will bring you through the various aspects of planning, building and promoting your site with SEO in mind. Here is a link: SEO Tutorials.
   
   


2. Verify your site with Google Webmaster and submit a sitemap: Google Webmaster Tutorial.
   
   


3. Each time you make a change to your site, you can Tweet the changes to your Twitter account. This is a great way to encourage more traffic to your site. Here is a link: Tweet your new site or your recent changes.
   
   


4. Watch a webinar on Introduction to SEO where we will bring you through the various ways to optimize your site in the Yola Site Builder. Here is a link: Yola.tv.
   
   


5. Analyze your site traffic and how your visitors behave while on your site with Google Analytics. Here is a link: Google Analytics Tutorial.
   
   

For specific information on adding tags to your images check out the tutorial called "Building your site with SEO in mind".

Search engine optimization is something that takes time and effort, and is not a quick process; it's something that you will want to work on before, during and after you publish your website. Take your time going through these resources; we hope you find them helpful.

A comment on the question "Print button wont work an any new pages" in Yola:

Is it all working fine? I've never seen the above error in a browser before, could you let us know if it happens in another browser, like Firefox? I'm just wondering if it's browser-specific... – Marije, on November 18, 2009 14:32

A comment on the problem "CAN'T LOAD WEB PAGE SO I CAN EDIT" in Yola:

Hi Ernst,

There are quite a few banner making programs on the Internet if you would like to create your own. I have used a few programs which worked quite nicely if you would like to give them a try: Banner Fans (http://www.bannerfans.com/banner_make...) and Banner Maker Pro (http://www.bannermakerpro.com/downloa...), (this is not a free program, but they do have a free trial available).

Here is a link to a discussion on this topic and lots of good ideas: http://forum.yola.com/yola/topics/wha...

For info on adding Flash to your site: http://www.yola.com/customer-support/... – Marije, on November 18, 2009 14:13

Marije replied on November 18, 2009 12:30 to the question "Print button wont work an any new pages" in Yola:

Hi Rob - that is strange and I'm not sure why it would be happening. Could you try copying the code from the original source instead of from another page of your site and let us know if that helps at all?

Marije posted an update in Yola on November 18, 2009 12:01:

Changes when creating a new site or choosing a style

In our latest release (11/18/2009) we've changed the flow to creating a new site whether you're an existing customer of Yola or a new one!

Now you will be able to choose an address when you name your site, choose the style you would like to use and then get you to the important part of building your site right away. If you don't want to choose an address, you can always choose it later by clicking on the "Publish my Site" button in the site builder when you're ready.


Our style selector has also changed slightly to make it easier for you to find the style that suits your needs. Remember that we have a handy style guide available: http://www.yola.com/yola-style-guide. A handy tip in finding the style in the style selector: use ctrl-f in your browser and type in the style name to search for it.

Happy website building!

A comment on the question "Can't Update My Site" in Yola:

Wonderful, glad to hear it! Firefox is our favorite browser by the way :) – Marije, on November 18, 2009 11:43

A comment on the question "Can't Update My Site" in Yola:

Great - I hope that works! You could also try the following in IE8:
1. Clear your browser's cache. This link has more information: http://www.wikihow.com/Clear-Your-Bro...
2. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: http://www.google.com/cookies.html
3. Check that your browser is set to enable Javascript. This link has more information on how to check: http://www.google.com/support/websear... – Marije, on November 18, 2009 11:29

Marije replied on November 18, 2009 11:19 to the question "Can't Update My Site" in Yola:

Hi Ashley,

Are you perhaps using Google Chrome as your browser? Please note that Chrome is not currently one of our supported browsers (http://www.yola.com/customer-support/...). We hope to add support for Chrome in future. Could you try to update your site from Firefox (recommended), Internet Explorer or Safari.

You could also try updating Chrome to the latest version as some users report that they are able to publish successfully from the latest version.

If this does not solve your problem, or if you are not using Chrome, please could you post your site's URL so that we can take a look?

A comment on the question "Problems with Google Apps and domain mail." in Yola:

Great to hear that the problem has been solved! – Marije, on November 18, 2009 05:32

A comment on the question "Concerns regarding Yola" in Yola:

Thanks for the compliments, always wonderful to hear positive and construction feedback/suggestions. As an employee I also want to see Yola achieve great things! – Marije, on November 17, 2009 13:01

Marije replied on November 17, 2009 12:43 to the question "Concerns regarding Yola" in Yola:

Hi Randy,

Thank you for your feedback, great to hear that you're finding Yola a good tool to use!

To answer your first question, please take a look at these posts:
http://forum.yola.com/yola/topics/wha...
http://forum.yola.com/yola/topics/sec...

Although the threads are a little old, the same information applies. A good way to view our downtime threads is to check the company updates: http://forum.yola.com/yola/updates/re.... We always post an update whenever any trouble is experienced. You'll see that the majority of the updates are for new feature releases or scheduled maintenance.

With regard to your second question about versioning. We don't currently have a system in place where you can have a 'backup' of a previous version of your site. This is something we're aware people would like to have but unfortunately we can't give you a date when it will be available. A workaround would be to save the old version of your page by clicking on the down-arrow next to the Save button (make sure it's not included in the menu). Not an ideal workaround, but perhaps an option.

It's posts like yours that make us more aware of what our Yola customers would like to see released, so thank you for posting! Happy site building!