Error message when publishing to my own domain

When I publish to my own domain I get an error message that says: "an error occurred, please try again." Why is this?

I’m really frustrated!

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Monique, Official Rep, replied on April 28, 2008 16:52

Does your domain name contain a hyphen "-" ?

Unfortunately we have a known issue which is that we can not currently support domain names that contain a hyphen character ("-").
So that is why you are getting an error when attempting to publish.
If you chose to have your domain name without a hyphen that would be no problem for us.
We regret that we have this current shortcoming and it is planned to be resolved a release scheduled for 17 May 2008

I’m sorry about this and grateful that it is being fixed!

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Shaun replied on April 29, 2008 21:29

I am also trying to publish with a hyphon. Please say you are going to fix this as I am unable to change the e-mail. I am a driving instructor and it's plastered over my car.

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Monique, Official Rep, replied on April 30, 2008 07:41

Hi Shaun
I am so sorry this issue is affecting you. I can assure you that we are going to fix the problem. The fix is scheduled to be released on 17 May but we will let you know if we are able to do it sooner.

We apologise for the inconvenience!

I’m sorry

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Sheart88 replied on May 17, 2008 16:28

I was hoping to transfer my domain love2sing-karaoke-store.com. I was working on it for months but the hosting service I am using is down quite a bit and I really need to find a new place to host it. I really like it here and hope that this issue is resolved, otherwise my whole site is worthless to me and the domain name that I bought is also worthless.

I’m sad and quite anxious about it.

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Monique, Official Rep, replied on May 17, 2008 16:43

Hi Sheart88

I am happy to inform you that this problem has been resolved. The fix will be rolled out when we do our text release early next week. We will announce the update as soon as it is done, but it will be a matter of two or three days from now at the most.

We hope you will have a successful experience publishing your site with us!

Best wishes
Monique

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Taylor replied on June 11, 2008 13:57

Im not happy at the moment

I’m indifferent

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Monique, (Official Rep), commented on June 11, 2008 14:04

Hi Taylor
What are you unhappy about? Anything to do with SynthaSite? Can we help?