I’m a bit frustrated

My Yola

Having trouble on the My Yola page, my website or options to edit my website are not appearing... it says Loading... and it has been this way for 2 days now, help!
1 person has
this problem
+1
Reply
  • 1
    Hello Collin
    I'm sorry to hear you are having this problem, it sounds very frustrating, and would like to get it worked out as quickly as possible. Could you do the following for me, please?

    1. Clear your browser's cache. This link has more information: Clear your browser's cache.

    2. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.

    3. Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript.

    4. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

    5. Try loading the site on a different computer or network.

    Please let us know if the above suggestions do not help the problem you are having.

    Kind Regards,
    Emmy
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly

  • I’m relieved
    Clearing my browser's cache did the job... yay, thanks... I have another problem coming right up, sorry!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly