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PDF will not open
I have uploaded a pdf file that is 727KB. I published to subdomain, opened in preview and everything seems OK. When I go to the website and try to open the PDF it stops at 134KB. Why will it not open on the website?
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Inappropriate?Hi frank
Would you mind sharing your site url so that we can take a closer look at this? Thanks. -
Inappropriate?Hi Frank,
If you could post your URL so that we can check, that would be great.
However, could you also let us know if you are using Internet Explorer as your browser? Unfortunately there is a known problem with clicking-on and downloading some PDFs in Internet Explorer that is beyond our control. The alternative is to add some text next to the file saying something like "If you are unable to open this PDF, right-click on the link and choose Save to download and open this file from your computer".
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This answers the question
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URL is www.cbbcorporate7037.yolasite.com
In experimenting I have replaced the 727KB with a 5200 KB pdf but the result is the same - neither pdf would open. Yes I am using IE but I use IE to open these pdf's on other sites with no problem. -
Inappropriate?maybe its the file name - try and rename the file without spaces - just a guess - Firefox wont open it either.
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It uploaded fine for me in FF. There was a bit of a pause.. so I just left it and then a minute later, it downloaded the rest of it.
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when i try it opens to a new tab and just sits for minutes.
Did you get the download box? -
Yes.. I got the download box as well. I'll post a screenshot to show what I see.. hang on.
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Inappropriate?Here's the screenshot. It downloaded faster the second time around.
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Inappropriate?Hi Frank - I am going to investigate and come back to you as soon as I have an answer.
(Thanks littleus and Lee for your help).
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