Problem with the Yola traffic analytics?

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LeonardoC,

Because of the DoS attack maybe there is a problem. But this can't really be proven because each analytic's service will give you different results.

Could you tell me or show me a screenshot on how big the difference is?

the difference is really notable. In google analytics I have 500 visitors approximately. In yola i have 40 visitors.. I noticed that "problem" began after the DoS attack.

Hmm, that's weird.
Well I'll let the yola team figure this one out.

Sorry I was no help.

Best,
Shawn

Hi LeonardoC,

Thanks for reporting this. Can you let us know the following information:

- Your website's URL
- Your browser & it's version
- The operating system that you're using

Also, can you try clearing your cache? Sometimes this information will get cached by your browser to load sites faster and it needs to be cleared for it to update tot he current version. Click on this link for instructions on how to clear your cache: Clearing cache.

And have you gotten 500 visitors in the past day or over time? Yola Analytics isn't real-time which means it updates once a day. For example, lets say one day you have 50 visitors and that same day you get another 30 visitors. You wont see that new information until the next day.

Hope this helps.

Nathan

Thanks for the details Nathan,
--------------------------------------
Could you meet me in the website chat, thanks.

Best,
Shawn

Hello LeonardC,

I am not aware of any issue. Could you please post your stats for both Google Analytics and for Yola's Site Traffic? I'll have our SEO Team follow up with this.

Hello LeonardC,
I'm sorry I didn't post here sooner, but we have been receiving other reports of this nature and are currently investigating the nature of the issue to get it fixed up. I am sorry for this inconvenience and we will let you know as soon as we have more information.

Kind Regards,
Emmy

I set my site up 4 days ago and have had traffic to the site but the site traffic displays i have had no traffic - i know i have traffic as i have checked with google analytics

This reply was created from a merged topic originally titled
traffic counter not working.

Hi, I own the site DoggyPlayce.com, when I get onto Yola to check the site traffic it says that for the past 4 - 5 days that there has been no views to the site. But I know for a fact that there has been views because I have viewed the website at least 4 times from multiple computers within the past 3 days. Can you please explain why it isn't working?

This reply was created from a merged topic originally titled
Site Traffic Malfunction.

My site traffic is reporting zero for last few days. I know ths is definitely wrong -should be in the region of 20-40 a day. Can you help please.
Bryan Holden

This reply was created from a merged topic originally titled
Site traffic not recording.

Thank you for all your reports. Our engineering team made some updates yesterday that we hope have improved the situation but we are still investigating to insure there are no other issues and to optimize error reporting for this on our end moving forward.

I cannot access but 1 of my websites, what is going on with yola. When I first set my sites up I could access all of them. I was thinking about upgrading but will not upgrade until I can access all of my sites. I would appreciate some help as this is my second message.
Thanks
Randy Thorne
ibc123@Lycos.com

This reply was created from a merged topic originally titled
Can't Access My Sites!!.