If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry you ran into this issue. Our Call Center Team Lead is investigating why this has happened. I can assure you that our call center is open right now, and our support representatives are looking forward to assisting you. Please try to call us again, and let us know if you run into any troubles in the process.