July 17, 2012 - Logins will be disabled for scheduled maintenance

  • 1
  • Announcement
  • Updated 6 years ago
Hi All

We would like to let you know that we will be doing a release that will involve disabling logins for approximately 3 hours on July 17, 2012. The anticipated time of the release is 5am PDT (12 Noon GMT) To check the time in your timezone, see: http://www.timeanddate.com/worldclock...

The purpose of the release is to perform a back-end upgrade to our payments and subscription infrastructure. During the release your published sites will remain live, but you will not be able to log into your account or perform any edits on your sites.

Please note that the date and time posted above is subject to change and the duration is an estimate based on the information we have available. Should there be any changes to the release schedule we will update this thread with the relevant information.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
  • hoping for a short, successful release!

Posted 6 years ago

  • 1
Photo of condo58

condo58

  • 130 Posts
  • 6 Reply Likes
Thanks for letting us know.
Photo of jeremy

jeremy, Employee

  • 1349 Posts
  • 90 Reply Likes
Hi!

Just an update - the release is taking a bit longer that anticipated so logins are not going to be disabled just yet.

We will keep you posted when it is going to start.
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hello Yola Community!

Our release is set to go out in about a half an hour. Please keep in mind our logins will be disabled for a short while during this release. We will update you 10 minutes prior to the release.
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Our release will be taking place in 10 minutes - during this time logins will be disabled. Please remember - your published sites will remain live, but, you will not have access to make edits or login to your account.

We will notify you when the logins have been re-enabled.
Photo of James Mackenzie

James Mackenzie

  • 2 Posts
  • 0 Reply Likes
How Much Longer is it going to last I'm bored waiting to edit my site...
HELP!!!!!!
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi James,

Our engineers are working as quickly as they can! We appreciate your patience.
Photo of ILoveYola.

ILoveYola.

  • 56 Posts
  • 8 Reply Likes
Hello Laura Thomas,
Please get your engineers to fix the .mov video streaming...
.mov videos don't stream
for more information please go here: http://forum.yola.com/yola/topics/_ur...
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
This release will not affect that, it will need to be investigated separately.
Photo of ILoveYola.

ILoveYola.

  • 56 Posts
  • 8 Reply Likes
Ok
Photo of Free Hot Samples

Free Hot Samples

  • 22 Posts
  • 1 Reply Like
Yola ~ Do you know how long it will be down?
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
We're back up now!
Photo of James Mackenzie

James Mackenzie

  • 2 Posts
  • 0 Reply Likes
Hi Laura Thomas Thanks.
The site is now up and running HURRAYYYYYY!!!!!!!!!!!!
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Great news, our release has been successfully deployed and you can head back into your Sitebuilders now! Happy editing!
Photo of Free Hot Samples

Free Hot Samples

  • 22 Posts
  • 1 Reply Like
Nevermind - Looks like it's back up!
Photo of Jewel Scharf

Jewel Scharf

  • 4 Posts
  • 0 Reply Likes
I can't get into my store, what's up?
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi Jewel,

We are looking into this now to determine if it's related to our release. We'll keep you updated here.
Photo of Jewel Scharf

Jewel Scharf

  • 4 Posts
  • 0 Reply Likes
Thanks, do you need my site info, or do you have it? Am I the only one having this problem?
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi Jewel,

We were able to reproduce it on our end so we didn't need your site information. We believe it's fixed up now. Can you please refresh your browser and try again? Let us know if the problem persists for you.
Photo of Jewel Scharf

Jewel Scharf

  • 4 Posts
  • 0 Reply Likes
Thank you. It's fixed
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Wonderful, thanks for letting us know!