Why isn't Facebook picking up my pictures in image preview?

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  • Updated 3 years ago
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Hi there, I have been trying to post my website http://focalcarpentrybrighton.co.uk/
to facebook. Every time I do, there is no thumbnail, just the link text. 
I have just upgraded to a silver account for some reason assuming it would make this easier and more efficient. My mistake.. 
I have tried all the suggested options of adding the website and image file to the header code in the site tracking code. 
No joy.. Could someone please break it down a bit more to where the file should be on the yola server or a directory in my file system or size / format.. etc.. ??
Any other suggestions? Why so difficult? As subscribers that pay money for this service, surely these problems should become less and less, but I'm seeing threads of this issue dating back 4 - 5 years.. 
Help please
Thanks in advance :)
  
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Shaun

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Posted 3 years ago

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Laura Thomas, Social Media Coordinator

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Hi Shaun, 

The problem I see with your page is you do not have an image added to your homepage: http://focalcarpentrybrighton.co.uk/. Instead you have a slideshow which Facebook is not picking up. If you incorporate adding a picture using the Picture Widget, you should see Facebook pick up that image in preview without having to jump through any other hoops. Can you please give that a try and let us know how it goes for you?
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AshBrat

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Okay, two questions to piggyback here.  I am having the same problem when I try to share a blog post.  Why is the image within the text not being picked up?  Example: http://www.thechristianactor.com/blog/the-more-the-merrier-

Also Shaun, HOW DID YOU ADD A SLIDESHOW?  I have been trying to figure that out for a year.
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Shaun

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Hi Ashley, I just tried sharing your link and yes, it doesn't seem to have a thumbnail. Mine was fixed by editing the site tracking code on the sitebuilder. I think it is only available in silver upwards.. 
There are a few threads on how to do this if you search the forums.. 

The slideshow I had to make in Adobe Flash. It is a bit of a drag learning it. I just you tubed a few tutorials. I found a trial version and did it then, but wont be getting the full version. I would like to try powerpoint for a slideshow but I hear you can no longer export to html.. 

Good luck. Let me know if you need any more info..