Need help regarding GBBO renewal charges

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  • Updated 5 years ago
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  • (Edited)
You also stated that the cost of £12.95was for 2 years. Then I see when I paid that you are going to charge me another £17.95 next year. Not at all happy with your hidden, obscure and very misleading transactions
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Colin Sheehan

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Posted 5 years ago

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Laura Thomas, Social Media Coordinator

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Hi Colin,

£12.95 is the renewal fee for your 2 year custom domain registration.

The £17.95 fee is an annual hosting charge for Yola Bronze. This is required to keep your custom domain published to a Yola website. This is all detailed in the Get British Business Online pages where you signed up.

If you need any further assistance managing your account, we are happy to assist you via direct support.