480: Nameserver [ns11.bitesites.com] doesn't exist at the registry

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  • Problem
  • Updated 7 years ago
  • Solved
can't change my name server in your system, get a error " 480: Nameserver [ns11.bitesites.com] doesn't exist at the registry"

please help!
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Aric Young

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Posted 7 years ago

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Emmy

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Hello Aric,
You will need two name servers and their corresponding ip addresses, which I can find, to change this. Can you please let me know what your domain name is as well as the two name servers and I will try to change it and see what the problem might be.

Kind Regards,
Emmy
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Aric Young

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ns11.bitesites.com IP @ 72.9.145.130
ns12.bitesites.com IP @ 72.9.145.131
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jeremy, Employee

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Hello Aric,

This usually mean there is a problem with the nameservers. The above error usually occurs when the name servers you wish to direct your domain name to are currently missing from the foreign registries

Could you please let me know what the domain is that you are wanting to add the nameservers to?
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Jackie

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Hi Aric,

Further to Jeremy's email, I think that I have located the problem. Could you please try changing the name servers again, and if you receive another error please let us know the name of your domain and we will add the name servers for you.

Thanks!
Jackie
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Aric Young

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domain name: www.livetopride.ca
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jeremy, Employee

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Hello Aric,

I have added the nameservers to your domain.

Please note it can take up to 48 hours for the changes to take effect.

If you need any further assistance, please let me know.
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Aric Young

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Thanks, guys!

problem is solved.