480: Nameserver [ns1.simplyfreedns.co.uk] doesn't exist at the registry. Help

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  • Updated 6 years ago
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I need the name server and dns changed for my domain howtocutweight.ca

ns1.simplyfreedns.co.uk | IP: 109.123.98.137
ns2.simplyfreedns.co.uk | IP: 109.123.98.169

Everytime I try to change it I get an Error can somebody please help.

Mike
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Mike Lesaux

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Posted 7 years ago

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Jackie

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Hi Mike,

Thank you for bringing this to our attention. These nameservers had to be updated in our registrar's database before you could change them. I have done this for you and changed your nameservers as requested. You can expect to see your site within 48 hours while the change propagates across the internet.

Thanks!
Jackie
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Andrew Gee

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i have the same problem, could you add mine:

ns1.cloudsingularity.ca - 209.17.136.3
ns2.cloudsingularity.ca - 208.94.148.13

Thanks!
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Jackie

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Hi Andrew,

We can definitely do this for you - can you provide us with your domain name?

Thanks!
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Andrew Gee

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sure, it is .cloudsingularity.ca
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Jackie

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Thanks Andrew, I have updated the nameservers for you, and you should see the change within 48 hours.
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Mike Lesaux

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Thank you Jackie for your quick response and fixing this matter for me I greatly appreciate it.

Thanks
Mike
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James Brown

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I have the same problem My domain name. "www.browns-autocare.co.uk stopped working a few weeks ago. i tried to rais a suport ticket but no reply I need some help. thank you

Nameserver [ns1.simplyfreedns.co.uk] doesn't exist

ns1.simplyfreedns.co.uk | IP: 109.123.98.137
ns2.simplyfreedns.co.uk | IP: 109.123.98.169
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Gop

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A DNS query shows
Name servers:
ns1.simplyfreedns.co.uk 64.22.89.43
ns2.simplyfreedns.co.uk 64.22.89.43
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James Brown

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thank you
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James Brown

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I can clearly see that the nameservers now have diferent IP's. The problem is that I am unable to change them. if i try through Reg nameserver. I get error occurred [2019288] invalid name server. if i click dns managment i get error occurred [2030288] canot complete command as this domain is not using propper DNS servers.. Any help or advise please.