480: Nameserver [ns23.urlnameserver.com] doesn't exist at the registry

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  • Updated 7 years ago
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480: Nameserver [ns23.urlnameserver.com] doesn't exist at the registry

I am trying to update the name servers but getting the above mentioned error.

trying to update to :

ns23.urlnameserver.com
64.37.56.82

ns24.urlnameserver.com
64.37.56.83

domain name: premiummoves.ca

Its been giving the same error for the last 2 days. Can you please fix this.
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ali

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Posted 7 years ago

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jeremy, Employee

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Hello Ali,

Unfortunately this is a bug we are currently working on.

In the meantime I can add your nameservers for you.

I will add them for you shortly and let you know when it is done.

Many thanks for working with us on this.
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jeremy, Employee

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Hello Ali,

It seems that the nameservers are not correct.

Could you please let me know what these nameservers are for and where you got the information to point to them ?

Many thanks for working with us on this.
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ali

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These are for a hosting solution offered by dollar2hosting and the Server Information is:

Server Name: gamma.urlnameserver.com
Server IP: 64.37.56.82

===========================================================

Name Server Information

If you have registered the domain with us then there is no need of below settings as the name servers will be set automatically by us.
If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

Nameserver 1: ns23.urlnameserver.com (64.37.56.82)
Nameserver 2: ns24.urlnameserver.com (64.37.56.83)
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ali

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Thats all the info i have...when this happened at netfirms for one of my domains, they fixed it at their end.
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Emmy

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Hello Ali,
Jeremy is currently offline but I am forwarding this to him and he will be able to further assist when he comes back online. Thank you for your patience in the meantime.

Kind Regards,
Emmy
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ali

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im still waiting on a response on this. Can you fix this or should i just transfer my domian!?
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ali

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My hosting says its an issue at your end, can this get updated please, or atleast let me know if it can not be fixed so i can get my stuff sorted out!

D2H-Operator: Name server are not updated yet

D2H-Operator: Let me know domain management link and login detail for it

aali: http://my.yola.com/domains/advanced/*...

D2H-Operator: for the domain registrar

aali: user: ********

aali: pass : **********

D2H-Operator: Only *****.ca is in list

D2H-Operator: All you have to contact your domain registrar ask them to help you update name sever

D2H-Operator: You can ask them that you are facing follwoing error to change name server

D2H-Operator: 480: Nameserver [ns23.urlnameserver.com] doesn't exist at the registry

D2H-Operator: Both name server are activate and working fine

D2H-Operator: All domains server are pointing to these name server
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Jackie

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Hi Ali,

Apologies for the delay in changing your name servers! I am pleased to let you know that I have updated them successfully for you, however please note that it can take up to 24 hours for the change to take effect.

Thanks,
Jackie