If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I can see an e-mail conversation between you and our Support under the e-mail address that you use for this forum. Diane has responded to your e-mail, and I'd suggest to follow up on your request with her via e-mail. Thanks.