"Select Site" not working won't load to edit websites

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  • Updated 8 years ago
Merged

This conversation has been merged. Please reference the main conversation: how do I toggle between all the websites that I create?

The Dashboard won't load properly and I have not been able to get access into one of my websites to edit the website! It automatically goes to only one website and won't change to any others
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adrienne

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Posted 8 years ago

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Justine

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Hi Adrienne,

I'm sorry you're having this problem - it sounds really frustrating.

I've tested My Yola and the site selector and I am able to get in and load sites. Could you confirm whether the problem is that you can't load My Yola, or that when you select a site from the list it doesn't display as a thumbnail on My Yola?

Any other information you can provide, such as which browser you are using and how long this has been a problem will be great. I can also suggest clearing your cache and cookies as this can sometimes help.
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Laura Thomas

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Hi Adrienne,

We have another member reporting this issue and have been unable to replicate in her account as well. Merging your topic there so we can continue to troubleshoot if Justine's advice above doesn't do the trick.
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adrienne

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it shows all the websites I have - I have many - but will not load any of the sites except for ONE of them (and won't switch to any other site). Its like it won't allow me to switch to a new site to update.
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adrienne

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I use google chrome ... I've used yolasite for a long time and never had this issue - I have been unable to login to the websites for 2-3 weeks now!
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Laura Thomas

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We realize this is frustrating. Please continue to work with us in the merged thread, an di'm sure we'll get it sorted out for you.