"server not found"

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
When I click my "get mail" radio button, I get a generic "server not found" web page.
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M

  • 2 Posts
  • 1 Reply Like

Posted 6 years ago

  • 1
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Stefan, Official Rep

  • 4448 Posts
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Hello M

Your Yola Mail account is in our system, and everything seems to be fine, including the configuration. When I check your My Yola > Yola Mail page, it is displayed for me as designed, and I can see the "Check Inbox" button (did you mean that button?). When I click on it, your Yola Mail webmail login page opens on my end.

Can you please log out of your Yola account, clear your browser's cache and cookies, or use a different browser, and then log into your Yola account again to check your Yola Mail page in your My Yola? If you don't see your mailbox and the "Check inbox" button there, can you please take a screenshot of what you're seeing on that page, and post it here? Thanks.
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M

  • 2 Posts
  • 1 Reply Like
SW:
I didn't even have to clear the cache...it just was a matter of time.
Thanks