"This website is not available" Why? I have free account

  • 1
  • Problem
  • Updated 7 years ago
  • Not a Problem
My website http://massage4you.yolasite.com is offline. Page says "This website is not available". Why?

I have Free package. Account status says "Free package". But when I edit website I see on the right side:

"Your Bronze subscription has expired! Your sites have been unpublished and visitors will no longer be able to find you online. Renew now and regain full access."

But I don't have Bronze subscription.
Photo of Oksana

Oksana

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hello Oksana,

I can certainly see your site so its online for sure.
Photo of Nazlie

Nazlie

  • 1721 Posts
  • 51 Reply Likes
Hi Oksana

I responded to your email about this problem. As I mentioned in the email, you had purchased a domain previously, which means that your account was automatically upgraded to Yola Bronze at the time of the purchase. This would explain why you were seeing the message to renew your subscription.

Gop, thank you for posting the screen shot of the site too.

Nazlie