Local Boost subscribers unable to input business address

  • 2
  • Problem
  • Updated 8 years ago
  • Solved
  • (Edited)
Archived

This conversation was archived and is no longer visible to community members. The community moderator provided the following reason for archiving: problem solved

Yola great idea the new local boost feature:

However the set up form is only designed for USA customers, as it's asking for a ZIP code, Phone Number (10 digits - however UK numbers are 11) and State!

I've just paid the money and cannot use the feature

Also the list of occupation groups does not include DJ's or music performers

My log in email is megamixevents@gmail.com

Please help ASAP
Photo of megamixevents

megamixevents

  • 21 Posts
  • 0 Reply Likes
  • frustrated

Posted 8 years ago

  • 2
Photo of Laura Thomas

Laura Thomas

  • 4536 Posts
  • 211 Reply Likes
Official Response
An update: Our engineers have located the problem causing some country codes not to be added properly to Local Boost accounts. This prevents you from entering your business address and proceeding with your account set up. They are busy adding a country selector screen that will be visible during sign up and will insure the correct country code is assigned. We expect to launch this in the next day or so. In the meantime, please reply here with your website address or submit a request to support here with your account email and your correct country code and we will update your account immediately allowing you to continue with your signup.

We're very sorry for any frustration or inconvenience this may cause you.
Photo of Laura Thomas

Laura Thomas

  • 4536 Posts
  • 211 Reply Likes
Official Response
We released a country selector into the sign up for Local Boost last night that will force your country code to be set properly. Again, we apologize for the frustration and inconvenience during your initial set up.