A free .com domain? HOW?!?

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  • Question
  • Updated 4 years ago
  • Answered
Am I the only person who hasn't had a free .com domain even though I should have one with the Silver package I pay for?

I'm supposed to be launching the website today but have had to do so with the less than spectacular subdomain option - rideradio.yolasite.com

Call me fussy, but that looks nothing like a custom .com option to me.

Beyond un-impressed...
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Bev Burrows

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  • Annoyed!

Posted 4 years ago

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Laura Thomas, Social Media Coordinator

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Hi Bev,

When you select to subscribe to an annual Yola Silver package from our pricing page, the first step is to select your custom domain name. We'll investigate this further and be in touch via email.
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Bev Burrows

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I've already had a reply from someone else saying that I can't have the .com domain included as I am paying for the Silver account via monthly subscription rather than annually. Absolutely ridiculous!! Looking elsewhere for services.
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Laura Thomas, Social Media Coordinator

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Hi Bev,

I'm so sorry you feel this way. That message was from me once I'd had a chance to take a look at your account. We detail the restrictions on the free custom domain on our pricing page, pictured below. The free custom domain is an incentive to encourage members to subscribe to our annual package and as such is not available to monthly subscribers.


We hate to see you go but we realize you have a lot of hosting choices available to you. We wish you great success in however you plan to proceed.