A glimpse into my journey with Yola :)

  • 1
  • Praise
  • Updated 9 years ago
  • (Edited)
For those who have been around for a while, may have remembered me as "Littleus" aka LU. I was one of the Yola Champs.

Before I knew it, I put away my Yola champ badge and am now proudly branded as a Yola Rep.

This journey to the other side has been quite an eye opener and one that I thought would be worthwhile to share with all of you. I hope to give you a small portrayal of what goes on behind the scenes at Yola to keep this phenomenal service going.

When I first stepped over, it happened to be during the week when Yola did one of their upgrades. All I can say is "Wow"! People there did not work their typical 9-5 hours. Instead, they all put in endless amount of hours to ensure that support was available in all aspects to address issues came up. Yola's engineers quickly hauled themselves out of bed to combat any problematic areas. The support team offered ceaseless amounts of energy and patience to answer question after question, even when customers weren't always understanding. The thing I really appreciated the most was seeing how much everyone really cared about offering quality service and how much it irked them when something did not quite go the way they had expected as this would have a negative affect towards their users. Yola has always impressed me with their customer service but this allowed me to really see how much Yola really did care about their customers.

When things resume their normal pace - this does not mean that Yola has slacked off. On the contrary! Yola is still working behind the scenes. Some of the things people are working on may include maintaining the service they're already providing, making upgrades that you may not necessarily see or feel but helps us to better help you, working on future upgrades, updating our evolving and expanding tutorials, and answering all the questions that come to us through our email support or on the forum.

Yola employees are talented, hard-working individuals who together make a really great team! I am proud to be a part of that team.

I hope that this little glimpse into Yola's world has been enlightening. We look forward to continuing working with you and for you!
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Sanja, Official Rep

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  • feeling excited

Posted 9 years ago

  • 1
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Boomer, Champion

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Ahh...so now the frog has turned into a princess :-)
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Sanja, Official Rep

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Awww.. Boomer! You know how to melt this gal's heart! :)
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KanThaiDecor

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You will always be our Champ sister for your Champ brothers to mess with! ;)
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Sanja, Official Rep

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lol - I definitely need you guys to keep me in line! :)
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Monique, VP of Customer Support

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Sanja: We really lucked out the day you happened by our forum! In fact, I can't imagine how we ever got by without you! Can't thank you enough for all you have done for us and for Yola customers!

Love the new avatar, even though I do miss that quirky frog!
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smithy

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hay can i have your frog sanja?? lol
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UK Duke, Champion

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I had glanced over this thread not opening it a few times - i just thought it was a new user giving praise to Yola... Not the kind of post i ever bother reading.

I knew your name but didnt put 2 and 2 together, Now if it had said Littleus under your pic i would have read it straight away.

I can fully understand the move over to using your own name, much more professional now you actually work for Yola but that doesnt mean i wont miss 'Littleus'

Sometimes a name change is the perfect thing to do - Synthasite for example.

I think we should all have a 1 minute silence and say a real goodbye to 'Littlues'.

You'll have to forgive me if i ever refer to you as Littleus - its going to take a while to get used to.

Lee.
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Sanja, Official Rep

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Hey Lee - you can always call me "Littleus". :) I'm still getting used to seeing "Sanja" on the forum!
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Joi Haha

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im new in yola...can anyone pls help me...any help would be good...im a programmer btw...can u store data or create table or something...i dont really understand how this thing work...so pls help by pm me or reply here pls
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Kershnee

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Hey Joi Haha,

Welcome to Yola!! You can definitely create a table. You can use the following editor to help you - http://html101.yolasite.com/. Instructions and steps are on the site.

Here are some additional instructions that may help you to get started with your site:

After you log in to your account:

1. You will be taken to a page that will allow you choose a design for your site, you can choose a basic (or free) style, or you can select from our premium styles to give your website that extra edge. To select a style hover over it with your mouse and then click on the "Select Style" button.
2. This will take you to a preview of the style, so that you can see what your style will look like. There is a box towards the top of the page that says "Site Name". Fill this in with the name you wish. At this point you will also be asked to choose whether you want a webpage or a blog page. If you aren't sure choose a webpage to start with, it's easy to add a blog page later.
3. Once you have done this click on the "Continue" button. You can now chose to select a website address immediately (click on the "Get a Web Address" button if you wish to do this), this will take you to a page where you can publish your site. You can choose to buy a .com domain from Yola, or publish your site to a free .yolasite.com subdomain name. Follow the steps to publish your site. If you don't wish to select a website address just yet, you can click on the button that says "Skip and start building" and you will be taken to a page where you can build your site.
4. Once you have either chosen a website address or chosen to go direct to building your site you will be taken to a page where you can start building. In the "Content" sidebar at the right of your screen, there are widgets. Widgets allow you to add things such as text (writing) and pictures onto your webpage. You add these to your page by clicking on them with your mouse and then, holding the button of your mouse down, dragging them across the screen. If you are doing it properly a grey image of the widget will move across the page. When the widget is over the page let go of your mouse button. You will then be able to start editing the widgets to add content such as text, images and videos. [What is a Widget?](http://www.yola.com/tutorials/what-is....
5. If you want to make a new page click on "New Page" (the third button from the right above your page), you will be asked to give the new page a name, then you can add content to it using the widgets.
6. When you are happy with your site click "Publish" if you have not already done so and you will be taken through the steps to publish your site. Your site will be live as soon as you publish it. If you selected your web address when you created your site, simply click the yellow "Update My Site" button.
7. If you want to make changes to your site after you have published it, it's very easy to do, just log in to your account and open your site. You will be able to make all the changes you want. Don't forget to update (repubish) your site at the end of each session.

For detailed, step-by-step instructions please search our help topics or check the tutorials.
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Joi Haha

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kershnee...thank you for your assistance but actually what i meant from table is database table for inserting record and stuff, i guess alternatively i might ask user to email me. but thank you really im still trying what you told me and it is working fine so far. thanks alot again
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Yola_User_A

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AHHHHHHHHH!!! That's funny, I always thought littleus was a guy! Maybe it was the name IDK...

Nice to know who Sanja is though... Here's to littleus... Thanks for all the help you've given me!
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KanThaiDecor

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Well OK Boomer but if Yola ever changes their name to Skynet all bets are off on this issue :)
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Boomer, Champion

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Mmm... I wonder if Yola incorporated the "Three Laws of Robotics" into their standard "terms of employment" when they signed up our above mentioned "Champ Sister"
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KanThaiDecor

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I sure hope so!
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Jonathan Hitchcock

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Boomer: there are actually four laws. The zero'th one is more important than the other three, and states that a robot must act in the interests of all humanity, not just individuals. And, yes, when we signed up Sanja, we were clearly following the zero'th law :)
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Boomer, Champion

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Trust you binary literate Yola emploee's to start counting everything from zero!
What kind of a word is "zero'th" anyway ?
Bet you're glad it's summer hey...NJR (private joke :-)
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John McCarthy

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Hi
LU/Sanja
I too overlooked this thread thinking it was a new user thanking yola for the services.
But its nice to know how hard Yola really do work

:D