A screenshot of my Ghostly Widgets. Please help solve this bug!

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  • Updated 9 years ago
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Here's some screenshots of my problem... in this particular situation/page it was an empty text widget (spacer) which had the problem, but occassionally it's other widgets such as headings, donate button, and even a couple times my bottom menu at the bottom of the page...

http://sitebuilder.yola.com/sites/D7d...
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Donald

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Posted 9 years ago

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Donald

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I don't know why I took a screenshot of the first page, just view it here... lol...

http://sitebuilder.yola.com/sites/D7d...
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Sanja, Official Rep

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Hello Donald

I took the liberty of going into your site builder to see what's going on. From what I see in the site builder, it looks exactly the same on the screenshot you have sent.

Here are my screenshots of your site builder in Firefox and in IE.





Can you please let us know if you see something different?
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Donald

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nope, I see the same thing... but what I SAW (past tense) was different. As the page is refreshed or opened again, then it's the same way the preview page looks. But the widgets, I guarantee you, was not placed there by me, they were in the spot I wanted them... between the search box and heading and was never moved by me. I think the ghost did it. and from what I was reading from the other thread, it seemed to me like others had the same issue.
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Donald

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Yes Sanja, since the page has been refreshed the widget's been moved... WHEN I PREVIEWED PAGE, the two widgets next to each other WAS NOT like that... I took a screen shot of the sitebuilder
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Donald

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when this problem first happens, it'll seem like nothing's wrong, then you preview page and will notice something is moved around... then the sitebuilder page is refreshed... then it's the same way the preview page was. I NEVER placed that empty text widget where it's at... it WAS between the search box and heading and was NEVER moved by me, it moved all by itself
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Donald

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This happens often with other widgets. I'll often have a heading BELOW the list it's heading and that is never done by me. It only happens once per new page. When I create a new page, and then I create that page entirely and I'll go to preview the page, a widget somewhere on that page has been moved. I'll then... to fix it... have to refresh the page so the widget will be in the wrong spot and I'll have to move the widget back. After previewing the page again, it will then be fixed and never happen again on that page.
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Donald

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The problems I'm experiencing are fixable but time consuming, especially if the problem isn't noticed right away and I have visitors to my site confused... it's more of an inconvenient having to preview every single page and then looking for a moved widget so I can fix it. Hopefully yola can somehow figure this out and fix it. I'm pretty sure it's not my computer as I can delete ALL browsing history and internet files and cookies from all browsers and it will still happen. The only thing I can suggest to figure the issue is to take the same steps I do... but that wouldn't be so easy.

First I save page as, it could be anyone of my pages just so my same style is preserved without having to recreate each page... then I edit the page to the content that goes on it, I add links to other pages that are on the page, I then add all properties options, then I preview page to discover the moved widget.
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Sanja, Official Rep

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Hello Donald

I can certainly understand the frustration of this. However, as being an avid user of Yola myself and utilizing a lot of custom codes on my own site, I have not come across this.

Perhaps, what you can do is next time, when you create your page.. then instead of previewing it, you could let us know that you have done this. Then, we can go into your site builder and see this in action?

It's very difficult to fix the problem or offer suggestions if we are unable to replicate or see it. Hopefully by doing it this way, we can see first-hand the issue of which you're talking about.
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Donald

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hopefully... I'll see what I can do.