a webpage says loading but it already has ?

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  • Updated 6 years ago
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I have a webpage that is a shopping catalogue index. So everyone using my site is likely to use it. When I log onto the site myself the page loads OK and is fully functional but there's a message at the bottom that says 'loading.....'.

This is a niggly thing that I'm not overly concerned about but it might confuse my customers and I'd rather they had a clean reception.
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andrew's pens

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  • a dont like loose ends sort of person

Posted 6 years ago

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Stefan, Official Rep

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Hello Andrew

Can you please provide the URL to your website for us to have a look?
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andrew's pens

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Stefan, Official Rep

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Hello Andrew

Thanks for providing your URL. I've checked the HTML code of your Text Widget where "Loading ..." displays, and there is some strange additional HTML code which makes this happen. I have tested removing it, and it worked.

Do you want me to remove it for you, or are you experienced enough in coding to remove it yourself? You will find a code snippet for "loading", and you'll be able to remove the relevant tags from the HTML Editor of your Text Widget.

I wonder how this code got added. Did you maybe copy/paste from an external programme or from other Text Widgets? That is not recommendable as it can have unwanted formatting.

If you want to take over the exact formatting of one Text Widget for another Text Widget, the best way to do this would be to access the HTML code of your Text Widget by clicking on the HTML icon in the Text Editing Toolbar, copy the code completely, and paste it into the HTML Editor of the new Text Widget.
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andrew's pens

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Hi Stefan

I may have dragged and dropped a picture widget into the text box - I thought that was OK procedure. I'll go back and have a look at the tutorials before I mix text and pictures again.

I would be so pleased if you could remove it for me cos I'm not so sure about this HTML code stuff.

Thanks for you prompt expert help.
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Stefan, Official Rep

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Hi Andrew

No problem, I have removed the wrong code, and saved your index page. In Preview you can see that the "Loading" string is gone. Please re-publish to let the change take effect on your live site.

Hm, not sure if it happened because you tried to add a Picture Widget to a Text Widget. That isn't actually possible. To add a picture inside a Text Widget, you will need to click on the Image icon in the Text Editing Toolbar which shows when you click into a Text Widget. This is the way your images have been added to your current Text Widgets. You can also put a Picture Widget and Text Widget next to each other by using the Column Divider Widget. Just use what is most convenient for you. ;-)
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Hi Stefan,

I definitely dragged in the images from a separately created picture widget. I must have fluked the result for the most part. However, I will follow your advice in future. Your description of the procedure looks very clear so I'll try to be a better web builder from now on.

Once again thank you for all your trouble.

Problem solved