If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Yes, that is correct that we cannot accept .info domains for transfer, but if you have it pointed at this time it can definitely remain that way. The inability to point with a free account will only go into effect for new sites being published. Anything you are currently pointing can stay that way indefinitely.