Access Denied...

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
Hi! After time off for Maternity Leave, I haven't accessed my website for a while, I can't log-in and the contact help page is not working. I may well have forgotten the password, but Yola says it's not even recognising the e-mail address I would definitely have used. How do I get hold of someone to help me? My site is "live" and full of out of date info I need to update as soon as poss. Thanks in advance for advice :D
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Abbie Rhodes

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Abbie

Our system can't find any Yola account under the e-mail address you use for this forum. Can you please post the correct login e-mail address to your Yola account? If you have privacy concerns doing that, please e-mail us your request to support@yola.com. Otherwise I'll be happy to assist you further on this thread.