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  • Question
  • Updated 6 years ago
  • Answered
I purchased my site for a full year. If I cancel, can I get a refund on the remaining balance?
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Kevin Shoemaker

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Posted 6 years ago

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Monique, VP of Customer Support

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Hi Kevin

We have a 30 day refund policy for Yola Bronze and Yola Silver. The best thing to do is to contact support by filling in this form: We will then review your account and see if you are eligible for a refund in terms of our policy.

Of course what we would really like to do is help you be successful with your website. So if you could include any information about why you wish to cancel and what you need help with when you email us that would be much appreciated.