If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
We have a 30 day refund policy for Yola Bronze and Yola Silver. The best thing to do is to contact support by filling in this form: https://www.yola.com/support/contact. We will then review your account and see if you are eligible for a refund in terms of our policy.
Of course what we would really like to do is help you be successful with your website. So if you could include any information about why you wish to cancel and what you need help with when you email us that would be much appreciated.