Account No P/W ... ?

  • 1
  • Problem
  • Updated 10 years ago
  • Solved
I'm totally confused. Was looking around your site and next thing I knew I have an account. I didn't even enter P/W info so how is it that I already have an account and how can I ever sign in since I didn't select a P/W? Is the account from a third party for communication purposes only?
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Carol Blain

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  • confused

Posted 10 years ago

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Monique, VP of Customer Support

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Hi Carol

I would really like to help you get to the bottom of this problem as soon as possible. There is no way you can have an account with us without first filling in the registration form which appears on our homepage. This form requires you to fill in your name, email address and password. It also requires you to agree to our terms of service.

Could you tell me what alerted you to the fact that you have an account with us? Please get back to me on this thread or email support@synthasite.com and we will figure this out.

Best wishes
Monique