account renewal not showing

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  • Updated 6 years ago
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I just recently renewed my silver account now it says my site is on a 'free' account. somethings wrong.
www.livingwoodflutes.com

I paid it on the following date using my debit card

29/11/2011 Card Purchase -£22.95
YLA*Yola.com
UNITED STATES
AMOUNT IN GBP 22.95 EXCH RATE 1.000 REF 329
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livingwoodflutes

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Posted 6 years ago

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Nazlie

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Hello livingwoodflutes

I've checked your account information and I see that you have renewed your domain (livingwoodflutes.com). However, you did not renew Yola Silver, which needs to be renewed separately.

You therefore, need to renew the Yola Silver package too.

I hope that helps. Let us know if anything is still unclear.

Nazlie