If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I wonder if you might have joined up through our partnership program with GBBO? If so, you may have taken advantage of the free .co.uk domain for 2 years as well as one year of Yola Bronze hosting for free.
When that year draws to a close, you need to renew your Yola Bronze hosting if you wish to continue using your custom domain with your Yola site. The cost of this is £17.95.
If you feel this situation does not apply to you, please provide your domain URL or email us with your account details and we'll be happy to look further into this.