Add forum link to main page?

  • 5
  • Idea
  • Updated 8 years ago
  • Under Consideration
I know, this sounds basic and obvious.
But I think it should be said.
You know where it says Home|Blog|My Yola|Log Out?
Could you add an Forum there so it looks like this?
Home|Blog|Forum|My Yola|Log Out
The yola forum link is only in the help section and the link is small and insignificant.
I used yola for 2 solid years without ever knowing this forum existed.
I've also realized this forum is a lot more than just help.
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Kevin

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  • shocked this isn't in the main menu.

Posted 8 years ago

  • 5
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Brianna

  • 2045 Posts
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Hello Kevin,

Thank you for sharing this idea! Our community forum is a fantastic area for customers to seek assistance from the Yola support team as well as the Yola community. It is also a wonderful area to share your site and get to know and grow with the community. I do agree that showcasing this forum in an area that is easily accessible is a great idea. I have passed on this feature request to our product team.

We appreciate your input!
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Nathan, Champion

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I did this too! When I first signed up, for like the first 4 months was using Yola I never knew this forum existed and I was constantly emailing support@yola.com. But, then I found this forum and I started using it but it was so new to me and I didn't even know what I was doing but now I really know! I didn't even know what a champion was at first, because I thought they were employees that were helping out a lot or something but then I went to the GS forum I saw that it was customers that are champs! Then I became one on the day of the DoS attack! I was so excited! :) But, a link would help out a lot of customers that sign up so they can find this forum. This is a great idea! :)

Thanks,
Nathan
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Monique, VP of Customer Support

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Great idea, thanks for posting! We try to put the link to our forum in as many places as possible but putting it in the Sitebuilder as you suggest would be fantastic.

Of course I can't just go ahead and do this, but I will make a request, because I really love the idea!

@Nathan - we are so glad you found us and figured out what Champs are. We are still grateful for the help you gave us with the DoS attack, helping so many people fix their DNS! We were really swamped that day and you came to our rescue. I notice that you are also a champ in the Get Satisfaction forum and that you have a Get Satisfaction forum of your own! Well done!
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Nathan, Champion

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Thanks Monique! I am so glad I got to help that day! :)

Thanks,
Nathan
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Nathan, Champion

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Hi, there is a link in the site builder on the "Get help" drop down menu, but, it is hard to find. And when I first started using Yola I did not know anything about Yola, I didn't even know what the Community Forum was because it was so new to me. I am so glad I found this, I love helping out on this forum!

Here's a screen shot of the Get Help tab:



Sincerely,
Nathan
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Callum

  • 357 Posts
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This is quite a good idea!!

P.S. Looking at Nathan's screenshot, I didn't know there was an Italian Yola support!! :P
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Nathan, Champion

  • 3739 Posts
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That is cool how they got more languages now! :)