Add to root file?

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  • Question
  • Updated 9 years ago
  • Answered
Norton safe web wants authentication file inserted into root file. How do I accomplish this?
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Posted 9 years ago

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Photo of Marije

Marije, Official Rep

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Hi stockhaus,

Unfortunately you don't have access to the root directory of your site on Yola.

What you can do is put in a support request to Norton asking them to institute another form of verification besides uploading a file; possibly this is something they will implement in the future.

I'm sorry we can't help you further.