Adding a Banner

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  • Question
  • Updated 3 years ago
  • Answered
My domain will not let me add a banner! It brings up the photos for me to choose from, but it wont let me select. Please Help!
Photo of malone631@gmail.com

malone631@gmail.com

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Posted 3 years ago

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Photo of Gop

Gop

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Hi Malone,

Can you tell us the Style your using and the image dimensions?

Please see the Yola Tutorial: How do I add or change the banner?
(Edited)
Photo of malone631@gmail.com

malone631@gmail.com

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(Please bare with me because im new to this and not very computer savvy)

Style is JPEG
781 x 241
Photo of Gop

Gop

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That's fine Malone. It takes a little time.

I wish to know the Yola Style you've selected for your site? You would have selected this when you began the build. I will then run the process in parallel to see what the issue may be.
Photo of malone631@gmail.com

malone631@gmail.com

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Thank you for your patience with me!

I didn't create this banner. It was custom built by someone else and they sent me the photo.
Photo of malone631@gmail.com

malone631@gmail.com

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It lets me add it as a photo just not as a banner. I would like to use it as a banner at the top of the page. Do you have any suggestions as to what could be the problem?
Photo of Gop

Gop

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OK. I will need to see the image to check out its validity.

You can either post it here or send it to me by private email: gop@great-sillage.info. Either way is fine.

Again I'll ask what Yola Style of template are you using?
Photo of malone631@gmail.com

malone631@gmail.com

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earthling is the template
Photo of Gop

Gop

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That image is 490 × 151 pixels and not 781 x 241 pixels.

That Style doesn't offer a banner. I suggest using Skyline. It allows a banner and full customisation.
Photo of malone631@gmail.com

malone631@gmail.com

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Ok i thought that was the size when i hoovered my mouse over the image. will my information on my website still be saved when i change templates?
Photo of Gop

Gop

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It may be the forum image processor that has modified the image. The forum processing has changed recently so I'm not sure.

You can change styles and your content will remain. The Style can be reverted up till the point you save again on the selected Style. 
Photo of malone631@gmail.com

malone631@gmail.com

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Thank you
Photo of Gop

Gop

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Please keep asking questions as and if you need some guidance.