adds on my website without my permission n payment

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  • Updated 6 years ago
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hello,
i am a yola customer since 2009, my site is named www.drjayasrivastava.com. from last many days, i am seeing adds of text enhance on my site without any prior notice for permission. when i signed up on their form as a publisher, still i didnt get any reply from them. please tell me how to do now. my point is if some agency is posting adds on my site, it should be notified and paid to me.

regards,
jaya
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jaya

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Posted 6 years ago

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Gop

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Hello Dr Jayasrivastava,

Yola truly do not place any adds on anyone's websites. That's an absolute and part of their commitment to users.

You mentioned text enhancement: This has come up a few times within the last 6 months or so and has generally been associated with a download by the user like a toolbar for example. If this fits the picture then I think if you remove this, the problem will disappear. These text enhancements don't affect your published sites on others computers.

If you cannot locate the cause then I suggest that you run a malware/adware tracker through to find and destroy this. This works also.

Goodluck and I think you will be back to a clean site quickly.