Adwords not valid for UK

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I've received an email containing the following -

'After September 30th Google will no longer support existing AdWords credits. Please note, these one-time credits are for first-time users only and are only valid in the US and Canada.'

I am based in the UK and always believed my free adwords code was for the UK. This is very annoying and I wondered if anyone else in the UK has the same problem.

Many thanks,

David
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David

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Posted 6 years ago

  • 1
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Laura Thomas, Social Media Coordinator

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Hi David,

We're sorry for the frustration and disappointment regarding the Google Adword codes as well as for any confusion regarding where the codes were valid for. I have added a Fotolia credit bundle to your account with our apologies.
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Gop

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I'll go for that also thanks Laura.
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David

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Hi Laura,

Thanks for the response and for the offer of the Fotolia credit bundle. The problem is that I am a photographer and can use my own images, so the bundle offer welcome as it is doesn't help. As it was advertising credit i believed I was receiving when I joined would it be possible to receive facebook credits for the UK instead of the Fotolia bundle.

Many thanks,

David
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Stefan, Official Rep

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Hello David

I'm afraid that we won't be able to give you another Facebook credit because these credits can only be used once for the same Facebook account.

Can you please provide your domain name for me to find your Yola account? I'll be happy to check what else we could do for you.
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David

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Hi Stefan,

Thanks for your reply.
My domain name is www.peapodwallart.co.uk.
I think you are suggesting above that I have already had facebook credit. I recived google adwords credit and I believe some sort of credit towards a logo possibly but not facebook credit. I had no need for the logo credit as I designed my own, which is fine, I knew I wouldn't use it when I joined, but the google adwords credit did appeal to me for advertising which is why if it is possible to receive credit for facebook advertising (UK) instead of the adwords, as the google adwords were for US and Canada, that would be appreciated.

Thanks for seeing what you can do.

David
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Stefan, Official Rep

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Hello David

Thank you for providing this info. I'll be in touch with you via e-mail, let's follow up there. Thanks.
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Justin

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i was also hoping to use the my google adwords credit yesterday but thanks for putting my hopes up and being a massive let down once again!