After uploading a picture, it takes a really long time to save it. Why?

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  • Updated 4 years ago
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I choose a picture to upload, it uploads successfully.
Then I click on the "save" button.
It displays "saving" for 30+ minutes.

This also happens when I browse files that are already uploaded.
I choose "save" and it stays in that state seemingly forever.

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  • frustrated

Posted 4 years ago

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Laura Thomas, Social Media Coordinator

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Hi Bryan,

That sounds so frustrating! I look a look in your site, uploaded a test file and time checked a few other basic Sitebuilder actions. Your Sitebuilder was quick and responsive for me.

Is it possible that you need to update your Flash or Java? You can also take a look at the initial troubleshooting section of this tutorial and see if any of those tips improve your Sitebuilder experience. If they do not, please let us know so we can investigate further.