If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
My website "mysite.com" is also published on "mysite.synthasite.com". I wish to delete "mysite.synthasite.com" and retain "mysite.com"
I notice that when I look in Site Manager it only lists mysite.synthasite.com.
How do I go about doing this please.
If you truly want to delete the subdomain It is easy to do so (although my personal preference would be to keep it there since any visitors who only know the subdomain will still be able to reach your site)
Just simply click on the arrow next to "Update My Site" (it's the yellow button in the in the top right corner)
Then click "Publishing Settings" in the drop down menu that appears.
Click on "Manage My Domains"
A pop up window will appear where you can modify your subdomain and domain name.
To delete your subdomain, just erase it like you would any text. When the form is empty click "Save" and your site will update and automatically remove the subdomain.