animated gif no longer working

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  • Updated 4 years ago
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I have an animated gif as my banner image-when I was editing my site the banner got changed by style designer-when I changed my banner back now on the preview when I choose the image it's animated but then yola says "enhancing image" then when it's applied to the site it's no longer animated-very frustrating!
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Jennifer Bennett

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  • frustrated

Posted 4 years ago

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Stefan, Official Rep

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Hello Jennifer

You can definitely add an animated GIF banner image to your site. Something to keep in mind is when adding a GIF image to your site, it needs to retain its original format and size in order for the animation to work. Therefore, cropping or resizing your GIF image will render the animation useless. So you'll need to make sure that your gif banner image has the exact dimensions of the banner area. You can view these dimensions by hovering with your mouse over the banner area in your Sitebuilder workview. A blue frame will appear for the banner area and show you the dimensions on the frame. If you would like your GIF to a different size, you will need to go back to where you created your GIF image and save it in the size you want.
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Jonathan Braddick

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After two days of struggle, i managed to fix this by using style designer rather than directly clicking on the banner widget.
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Stefan, Official Rep

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Hello Jonathan

I'm sorry to see your post only now. You managed to find the solution on your own, well done! It's true that clicking on the banner area to add images hasn't been working well recently. The Style Designer is the reliable place to add your banners and background images to your website. I'd recommend to use the Style Designer as much as possible.

If you have more questions, please post them here. Thanks.