Another post-release bug fix: Logins Disabled

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
We have just become aware of a further bug that seems to result from yesterday's release.

Our engineers are working on it right now. We aren't sure of the scope of the problem just yet, but as a precaution we are disabling logins until further notice.

We know you are always very tolerant and patient while we work on these problems, but we do recognize that this is inconvenient to you. We will try to get everything back to normal as soon as possible.

If you are currently using the site builder, please save your work and log out.
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Monique, VP of Customer Support

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  • sorry to do this again, but we are working on fixing it soon!

Posted 9 years ago

  • 1
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Alex

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thanks monique, im logging out now.
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Joy

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OK Hope you soon get sorted out. I did find I was having problems with some images yesterday, but was not sure it was related to the maintenance/update.Joy
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Marije, Official Rep

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Thank you Joyousjam - please feel free to start another thread or email us if you're experiencing problems with your site and need help!
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KateE

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Do you have any idea when it will be back up? I need to finish my website I'm doing for homework. If I can't get it done I need to move it somewhere else. Thanks
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Dezigner Customs

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We in the same Boat here Katy , I'm waiting to complete my Site for a Presentation Tomorrow, I'm sure it should be Up soon so that we can get to Editing.
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Emmy

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Hi Katy,
I can't give you an exact time, but it shouldn't be too much longer, please bear with us. We will keep everyone updated to the status here on this thread.

Emmy
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KateE

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Thanks, I don't need or expect an exact time, just knowing not too much longer is helpful.
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Joy

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I was just checking on the new features in the latest update - the ability to install banners and backgrounds across the whole site is certainly something I have been wanting for a long time, so I look forward to using that and other new facilities when things get going again (very soon I hope).
All the best, Joy
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Emmy

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That's great that you are enjoying the new features! We certainly were excited to release them :)

Emmy
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Monique, VP of Customer Support

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And we are back! You can log in and edit your sites as normal.

Joyousjam - lovely to see you! Sorry about the service interruption, but we hope you will log in now and try out the new features!