Any way to get my dot com back and any way to shut site down with out pass word.

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  • Updated 9 years ago
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Help! My Son set my domain name under someone Else's name, so I can't change it to another web page . Also let me use his pass word to build my site on yola before I knew I could do it myself. Now he changed pass word and will not give it to me. Great Son! and I had to start my own site on yola NO Problem. But I can't update the old one and can't delete it. I really would like to get my dot com back he was to use my name when we bought it. What a mess, I did a lot of work to get it going and was doing well. is my web site but had to start new with .net. ???? Any ideas
Photo of Cloyd


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Posted 9 years ago

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Photo of Sanja

Sanja, Official Rep

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Hi Fat Act

If the email login has not changed, then you can actually reset the password yourself. Here's a tutorial on how to accomplish this:

Then, I suggest creating a new email address. You need to go to "edit my profiile". Then, type in your new email address. An email will be sent to you asking for verification.

Please keep in mind though, that the new site you created will not migrate over. You'll need to re-create the new site on this account if you want to keep all your sites together.

Let your son know that he is welcome to set up his own account with his own email address if this is something that you condone.

Please let us know if you have further questions.
Photo of Monique

Monique, VP of Customer Support

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Pleas email so that we can discuss your options.
Photo of smithy


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there is 1 way,

ask your son to log in and get him to get the webpage that u r working on and with your yola account don't let him know your password on the yola account and then get him to copy the site onto your yola account!! does that make sense??
Photo of Cloyd


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I started new yola and copy and pasted most but want my dot com. He says can't get into account maybe he is blocked from yola.for who knows. not the most straight up guy I know.