are you having trouble uploading files?

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  • Question
  • Updated 7 years ago
is anyone else having trouble uploading files to their Yola website? I click on "upload" or "upload file" and nothing happens.
Photo of Frank Leeming

Frank Leeming

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Posted 7 years ago

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Photo of Gop


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Hello Frank,

There may be a couple of things to consider here. One the total file size that you are trying to upload. There are limits depending on the hosting plan that you subscribe to and I think are outlined in your account details.

Secondly there are specific file types that are allowed to be uploaded. The allowable file types are outlined in an FAQ somewhere. let me know if you need this info specifically.
Photo of Stefan


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Hello Frank

We have noticed that in some instances clicking the Upload button in the Yola File Manager doesn't create any action. We're busy looking into this issue.

A workaround would be to close and re-open your File Manager. Please let me know should this not work for you, and provide your URL for me to chek this in your Yola account directly. Thanks.