Assign Primary Domain - not working

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  • Updated 8 years ago
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I have a yola website (http://wrcontractors.yolasite.com). I have recently purchased a Domain thru Yola (wrprofessionals.com). I have published the yolasite.com to the new domain. Then I logged into My Sites, went to "Assign primary domain" and then tried to make wrprofessionals.com the primary (by clicking make primary) and then another screen pops up "Advanced site settings for WR Contractors (which is the yolasite one). I click the arrow button to the right of it for "Change advanced site settings for:" and it returns me BACK to the "Assign primary domain" screen and the yolasite is still showing as the current primary domain. I am SOOO Frustrated... with no LIVE person to talk to. HELP !
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wolfgang-recruiting

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Posted 8 years ago

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Bri

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Hello wolfgang-recruiting,

here is a link to a Yola tutorial on linking primary domains and what it says on the tutorial. If this doesn't help, I would suggest emailing Yola support at support@yola.com

good luck!

http://www.yola.com/customer-support/...

Assigning domains and creating a primary domain

If you have purchased more than one domain on Yola, and you would like both to be published to the same site, follow these steps:

Login to your Yola account and make sure you are on the "My Sites" page.
Click on "Advanced settings" next to the the "Open" button.
Make sure the correct site name is selected on the drop-down list on the right.
Click on "Assign my domain name to a new site".
Choose which site you would like the domain assigned to.
Click on "Save".
Once done, you will be able to choose which domain is the primary domain and the one the other domain will redirect to.
If you have pointed more than one domain purchased elsewhere to Yola and would like both to be published to the same site, follow these steps:

Login to your Yola account and make sure you are on the "My Sites" page.
Click on "Domains" on the left hand side.
Under "Add a domain you already own", click on "Want to keep your domain registered with another registrar?".
Fill in your domain name, choose the site you would like to publish it to and click on "Add".
Once added, you will be able to choose which domain is the primary domain and the one the other domain will redirect to.
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Marije, Official Rep

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Hi Wolfgang,

I'm sorry to hear that you go so frustrated - I see that wrprofessionals.com is now your primary domain when I visit your site.

If you need any further help, please let us know.