Associate Yolasite with domain kept at another registrar.

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  • Updated 7 years ago
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I am trying to associate a domain kept with my own registrar with a Yola website. I click on "Want to keep your domain registered with another registrar?", fill in the domain ???, and then get the following error.
"There was an error: INTERNAL SERVER ERROR
try again"
Photo of Tjaart Silvis

Tjaart Silvis

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Posted 7 years ago

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Photo of Nazlie


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Hello Tjaart

We are currently experiencing a bug with trying to add a domain you have registered elsewhere from the "Your Domains" area. Our engineers are aware of this problem and are working on fixing it.

In the meantime, the workaround is to add the domain to your site from your Sitebuilder.

Follow the steps below to do this:

1. Go into the site that you would like to add the domain to.
2. Click on the down arrow of "Publish to the web".
3. Click on "Publishing Settings".
4. Choose to "Add a domain you own".

Sorry for the inconvenience. If you have any trouble with the workaround please let us know and we will be able to help you further.