Background fault

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  • Question
  • Updated 7 years ago
When I view my background on my site through the site builder it shows fine. I piublish it, and when I go to view in IE or Firefox, it's not showing correctly. Help please. My font is pale, and without the dark background, it's impossible to read. http://www.aladdinscave.org/
Thank you.
Sal
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BritSAL

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Posted 7 years ago

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BritSAL

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Uh ho..I added the same background again and republished..all now seems to be okay.
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BritSAL

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It seems to be an intermittent fault..for ten minutes its there, then if I log out and reboot the site again, its gone, and there's just the plain background instead of the magic lamp there.
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Brianna

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Hi BritSAL,

Thanks for your message. When viewing your site online, I am seeing a dark purple/blue background with lighter text. Here is a picture of it:



This does not sound of the plain background with the lamp as you are seeing from time to time. Would you mind sharing the browser version and type you are using? I will gladly test this in the same environment you are using.

It also wouldn't hurt to check that the Flash and Java on your site are updated as this might be the cause to the error you are seeing.

Thanks for your cooperation as we look further into this with you!
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BritSAL

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The picture you have shown is as it should be..all seems to be well so far. Yesterday I was just getting a plain background with no graphic at all. I dont know what the problem was, but possibly it's my end. I will update Flash and Java as you recommend though. Thank you!
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Emmy

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Thanks for letting us know BritSAL!