Bank account charged for upgrading account

  • 2
  • Problem
  • Updated 9 years ago
  • Solved
My bank account was charged three times for upgrading my site yesterday. When I entered the account info it kept telling me it was not a valid card. So I used a different card. But I see three charges on my account today. I need a number to call customer service to resolve this problem ASAP!
Photo of Mary Becerra

Mary Becerra

  • 1 Post
  • 0 Reply Likes
  • sad

Posted 9 years ago

  • 2
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
You really should contact support@yola.com....I am sure they will resolve this for you but may need information that should not be posted in a public forum.
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Mary,

Please do as John says and email support@yola.com to my attention. I will reply to you with any information that you need.

Thank you.
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Hi Sourcedata,

Please email support@yola.com regarding this issue. I would advise you not to post your private data on the forum. I have removed your post.