Banner doesn't appear, in terms of a .png

  • 1
  • Problem
  • Updated 8 years ago
I'm trying to inset a .png banner for a website I'm building, yet when the image uploads and is selected, the 'Mask editor' that pops up automatically shows white and the red dotted line outline. When I select 'Done' after this, I get a Red circle with a line through it.

It was roughly compiled in Paint. Any solutions?
Photo of Jim Trott

Jim Trott

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  • undecided

Posted 8 years ago

  • 1
Photo of Emmy


  • 5892 Posts
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Hello Jim,
This sounds like a problem with the image, can you give us your URL, add the banner image to your site, publish it, so that we can then take a look at how it is displaying. Sometimes we just need to be able to see the image to figure out the problem.

Kind Regards,