banner image

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
I uploaded my own banner and it shows up twice, side by side. How do I fix this?
Photo of Jill


  • 2 Posts
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Posted 9 years ago

  • 1
Photo of Brianna


  • 2045 Posts
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Hi Jill,

We would like to assist you with this. Please share your domain so we can have a peek at why this is happening. Thanks!
Photo of Jill


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thanks for the quick reply. Here is my shop
Hi, your image was not dragged to cover the entire space of the banner, so it tiles it automatically, go edit the banner and drag it over to fill the entire area.
Photo of David


  • 465 Posts
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Hi Jill
I believe you may be using the Emerald style, if so tiling is a feature for this particular template.
Take a look at this previous thread which may help you.
Photo of Gop


  • 7473 Posts
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Hello Jill,

The only way to prevent the banner image from tiling is to create it at the size that fits the space. those requirements are an image of 1183 pixels wide and 140 pixels high.

If it is smaller than this the banner will be tiled in appearance.