Banner Image Not Appearing

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Hello, I am trying to add my own banner image to the banner on my homepage. I can upload the image to my files, select it, then in the crop screen I see my image but when I click save the banner image does not appear on my homepage and instead is just white. What am I doing wrong? My image is a jpg and is the exact dimensions specified. Thank you!
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Jamie Marscin

  • 2 Posts
  • 1 Reply Like
  • frustrated

Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
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Hello Jamie

Can you please let me know your URL and the name of your image file? I'll be happy to look into this in your Yola account.
Photo of Jamie Marscin

Jamie Marscin

  • 2 Posts
  • 1 Reply Like
Thank you for responding! I have been sick so haven't gotten back to check this thread. I found a way around my problem but making my image a PNG instead of a JPG. That seems to be working quite nicely. Thank you, though!
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Laura Thomas, Social Media Coordinator

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Sorry to hear you weren't well but glad you were able to resolve the problem as your banner really is stunning!