Banner Repeating

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  • Question
  • Updated 7 years ago
  • Answered
Why is banner repeating
Photo of Darlene


  • 4 Posts
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Posted 9 years ago

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Photo of Kershnee


  • 2087 Posts
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Hi Darlene,

The reason that your banner image is repeating itself is because it might not be the recommended size. You can find out what the recommended size is by looking at the banner in the Site Builder where it says 'recommended image dimensions') and then you can edit the size of your banner by using the Picnik feature (Picnik is a web-based image manipulation tool that has an option for you to resize your image).

This is how to change and edit the banner image:
1. Click on the white instruction box that says 'click here to change banner image'
2. The file manager will open up - click on the banner picture you would like to edit
3. Click on 'Edit with Picnik' to be taken through to
4. Once there, click on 'Resize' and add the dimensions you would like to use
5. When you are done, click "save back to SynthaSite" and your own image will replace the default image

Photo of Dawn Akua Clark

Dawn Akua Clark

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Kershnee - when I follow your steps above exactly, the header still repeats. The blue background should be repeating, but not the header, but this is the behaviour we are seeing. We did do the resize, per the directions, to 1024x140px. We are trying to use the Emerald Sapphire Blue design, and this is the only one that we have found that does this.

I will attach a picture to show you.


Photo of Marije

Marije, Official Rep

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Hi Dawn,

The Emerald theme's banner is intended to tile across the top of the style and the recommended dimensions are 59x140px - for some reason it's not showing in the Sitebuilder and we'll get that fixed.

One of our users has found a workaround and you can view it on this link: