Best of synthasite voting errors

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  • Question
  • Updated 10 years ago
  • Answered
My site, gracehm.com, is a finalist in the Best of Sythasite contest and I am losing votes because people cannot submit their votes for me.

They are getting errors indicating that the form only allows one submission per user even though there was only one attempt. I have many friends who work at Cisco Systems. If some are behind the same router, does this mean I lose votes?

I couldn't even vote for myself because my husband voted on another PC (behind the same router).
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Grace

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Posted 10 years ago

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Marije, Official Rep

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Hi Grace - thanks for posting. We're looking into the problem and will come back to you as soon as we have an answer.
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Charlene

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Hi Grace,

I am sorry that you are having this problem.

The form is set to one submission per voter (based on IP address) to prevent finalists from submitting multiple votes themselves to artificially increase their votes. It is to protect the finalists from unfair competition.

Does the Cisco Systems router have the same IP address for all users across it's network?

I would suggest to your colleagues to submit their vote from home to ensure that you can get their votes.

I hope this helps.

Regards,

Charlene
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Charlene

  • 80 Posts
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Hi Grace,

I am sorry that you are having this problem.

The form is set to one submission per voter (based on IP address) to prevent finalists from submitting multiple votes themselves to artificially increase their votes. It is to protect the finalists from unfair competition.

Does the Cisco Systems router have the same IP address for all users across it's network?

I would suggest to your colleagues to submit their vote from home to ensure that you can get their votes.

I hope this helps.

Regards,

Charlene